LENLennar Corporation

“Our technology-driven bid tool software, coupled with our even flow starts and everything's included strategy has allowed us to consistently realize cost savings quarter-over-quarter. We have lowered our direct cost 12 of 13 quarters sequentially, and we are down 12% over the last 2 years. Our direct are now below pre-COVID levels. In Q1, we achieved just over a 2.5% reduction in direct construction costs from Q4, which represents a 7% year-over-year reduction.”

“Our average response time to customer inquiries improved to 35 seconds in Q1, a 12% improvement from prior quarter and a 71% improvement year-over-year. And this response of this now extends around the clock 24/7 and with digital agents available at any hour.”

“our digitally driven sales appointments kept increased 11% from our prior quarter and 17% from Q1 '25, which helped support sales activities in a seasonally softer demand period.”

“In Q1, we improved our quality scores by 7%, reflecting our continued investment in coaching and AI assisted performance analysis.”

“Our pricing strategy focuses on daily evaluation of demand patterns, inventory levels and price [indiscernible] discovery data designed to set the price and incentives for each home in each community to optimize margin while maintaining a targeted sales pace.”

“through intelligence tools like RILA, which captures real-time feedback from buyer interactions and through our dynamic pricing machine in everything's included platform.”

“our qualified Q [ leads, ] which represents the highest intent buyers in our funnel, increased 10% year-over-year.”

“the more important thing is how technology plays into all of this because we are migrating to a place where our due diligence program relative to land is going to be tied to an element of core plan engagement that is going to merge the company using technology towards greater and greater use of core plans. Now you can imagine if we're talking about the land engagement and due diligence process, it's going to take some time for this to actually come through the system, but this is an area where monitor technologies across a diffuse platform, 50 divisions coast-to-coast and getting that entire enterprise to push towards core plan, it is going to be technology that really drives us forward, and we're building those connectors right now.”

“we are starting to see real traction in our technology initiatives that are creating efficiencies in the way that we operate and the speed at which we add additional efficiencies. As a company, we are actually getting good at these things as we have already paid the [indiscernible] -- of Dumex embedded in learning and unknown discipline. We are now -- we now have our operators working collaboratively with engineers to develop the products and product upgrades at speed, and we have built transmission lines through the company for execution across our platform in order to drive uniformity.”

“virtual customer care. And I had ops meetings yesterday at 3 divisions over the last 2 days, and every division they all talked about. At first, they were challenged now sudden the efficiency, the customer experience, the quickness of the response to the customer. I think that's really what we're seeing is our teams are really starting to buy into what we've been working on for years, and we're now seeing the advantages and optimism fuels a lot of people.”

“Technology improvements have started to and will continue to reduce friction and improve option costs in this critical part of our business as transacting becomes more fluid and seamless. These improvements are already enabling us to transact with more counterparties and discover the best risk-adjusted cost provider for each unique land deal. We are seeing significant current cost improvement, but we are still at the very beginning.”

“consumers who had previously felt secure in their jobs are now questioning that security as technology-driven disruption particularly the rapid advance of and constant news coverage of artificial intelligence raises important questions about the future of our workforce. This uncertainty layers on to already strained household budget and has made consumers more hesitant to commit to large purchases, particularly homes.”

“we have brought into the company as associates, an important "special services" [ aqua ] hire team of engineers and tech specialists that are enabling us to accelerate. Over time, you will hear a lot more about our Tigereye associates and associated excellence initiatives that celebrates best-in-class execution in our technology endeavors. This program will drive accelerated product development and dissemination.”

“our engagement with Opendoor and their leadership team continues to help us drive change [indiscernible] in both our product offerings and our customer acquisition programs and in improving our customer experience.”