AIZAssurant, Inc.

“if you look at housing, our general expenses are in the last year are up 2%, and our revenues, our net earned premiums fees and other income is up double digit, 11%. And so you're seeing us through our technology, getting that expense leverage. And I think those are the -- those are continuing to be areas where our technology is certainly helping us from an efficiency and expense perspective, but it's actually also helping us differentiate against the competition and really be able to deliver the great customer experiences.”

“we're advancing capabilities utilizing AI across the business. Throughout 2026, we'll be introducing new products and capabilities fueled by AI, focused on enhancing dealership training, streamlining claims processing and improving customer experience while leveraging our scale to drive share gains with existing partners and win in the marketplace.”

“there's no doubt we think we can improve the customer experience. So set aside efficiency for a second. There are so many ways to remove friction to serve customers better, which is great for business, great for our clients. That also comes with efficiency gains as well. I think there's phenomenal opportunities to upscale our talent, to protect our talent and leverage them in new and different ways. I think we're leaning into more personalized services as we think about matching various product designs for what customer needs look like. We're doing a lot of work around robotics and automation in our facilities. So there's a tremendous amount of leverage. I think this is going to be a game changer for our company over time. And I think we're incredibly focused on high-value use cases that we can bring to scale.”

“deploying technology enhancements including AI and automation to drive simpler, faster and more consistent outcomes for our clients and customers.”