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WireSift Research · AI Adoption Tracker · Q1 2026

MSMorgan Stanley

AI adoption · Q1 2026 earnings call

FinancialsPiloting
AI mentions
14
extracted from this call
Max specificity
3 / 5
operational, no hard numbers
AI revenue
Not disclosed
no breakout in this call
AI was discussed primarily by CEO Ted Pick across both prepared remarks and Q&A, framed as a strategic tailwind and 'friend' to Morgan Stanley's business model rather than a threat. Pick disclosed that Morgan Stanley is permissioned on Anthropic's Claude Mythos preview model and described specific internal use cases in wealth management (co-piloting/super agents for financial advisers) and equities (client-facing agent for electronic trading). Management also flagged AI-driven cyber risk as an increasing concern requiring elevated defense. No financial quantification of AI investment or revenue impact was provided.
Public Company AI Adoption Index
Adopter
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Composite
33/ 100
#154 non-tech · #221 overall · #50 in Financials
Depth · 40%
51
stage: piloting · max spec: 3
Disclosure · 40%
0
no quantified disclosure
Breadth · 20%
65
2 scopes
Adoption scopes:product_embeddedinternal_use
Every claim, sourced

14 AI mentions from this call.

Extracted verbatim from the MS Q1 2026 earnings call transcript. Speaker, section, and specificity tier surfaced for each mention.

  • T3Q&A· CEO· Internal use
    Analyst questionparaphrased· Citizens Bank· Devin Ryan
    Stocks obviously sold off several times during the quarter on AI feature announcements the customer cash sweep optimization. I think to Dan's question was one of the events about other automation tools, I think, and just potential implications on revenue models. So the market seems like it is currently weighing AI as a negative for wealth towards a risk. And I suspect you do not agree with that. So it would just be great to hear more about your view on some of the biggest implications of AI on the business.
    what is new is that we are beginning to evolve from pure efficiency exercises where you could have effectively replacements of what might have been a a call center or what might have been an operational function to automate routine tasks like moving money to something that over time becomes a productivity phenomenon. And that efficiency and effectiveness transform is super compelling. The efficiency you talked about, but what about the effectiveness where you can have the historical context as between the financial adviser and the client where she is well aware of the past interactions and how that might drive against certain market dynamics, future action.
    Ted Pick, MS earnings call
  • T3Q&A· CEO· Internal use
    Analyst questionparaphrased· Citizens Bank· Devin Ryan
    Stocks obviously sold off several times during the quarter on AI feature announcements the customer cash sweep optimization. I think to Dan's question was one of the events about other automation tools, I think, and just potential implications on revenue models. So the market seems like it is currently weighing AI as a negative for wealth towards a risk. And I suspect you do not agree with that. So it would just be great to hear more about your view on some of the biggest implications of AI on the business.
    AI is our friend, okay? It is just the latest generation of technology that is going to be part of the ecosystem. And we are at an important moment. We are working with Claude mythos, the beta version, and we are looking at different places inside of infrastructure, where we will just continue to — there will just be continuous improvement
    Ted Pick, MS earnings call
    PartnersAnthropic
    ProductsClaude Mythos
  • T3Q&A· CEO· Product-embedded AI
    Analyst questionparaphrased· Citizens Bank· Devin Ryan
    Stocks obviously sold off several times during the quarter on AI feature announcements the customer cash sweep optimization. I think to Dan's question was one of the events about other automation tools, I think, and just potential implications on revenue models. So the market seems like it is currently weighing AI as a negative for wealth towards a risk. And I suspect you do not agree with that. So it would just be great to hear more about your view on some of the biggest implications of AI on the business.
    this phenomenon is taking place inside of our equities business, where, as you know, we have a leadership business where we are able to take some of the complex questions that are asked, but sort of of the technical type and they can be answered directly by a client agent inside of the electronic trading platform.
    Ted Pick, MS earnings call
  • T3Q&A· CEO· Internal use
    Analyst questionparaphrased· Wells Fargo Securities· Michael Mayo
    all I have are the headlines in the paper about Anthropic and the [inaudible] model. And the article said only a few players had that model. It sounds like you said you have the beta version of the Anthropic [inaudible] model. And again, the articles said that you guys were summing down to D.C. and that people are extremely concerned. And you say AI is your friend and you should be a beneficiary, not a victim. But I am just wondering about the cyber risk and how that may have increased and what extra steps you are taking now that you are looking to the model if you are allowed to disclose what you have learned?
    yes, we are permissioned on — I think the official name is Claude Mythos preview. And certainly, the reality is that cyber risk is in the ecosystem, Mike, as you know, an increasing threat broadly. And so our ability to, along with others, I assume, continue to act a stalwart defense in our industry is important.
    Ted Pick, MS earnings call
    PartnersAnthropic
    ProductsClaude Mythos preview
  • T3Q&A· CEO· Product-embedded AI
    Analyst questionparaphrased· Citizens Bank· Devin Ryan
    Stocks obviously sold off several times during the quarter on AI feature announcements the customer cash sweep optimization. I think to Dan's question was one of the events about other automation tools, I think, and just potential implications on revenue models. So the market seems like it is currently weighing AI as a negative for wealth towards a risk. And I suspect you do not agree with that. So it would just be great to hear more about your view on some of the biggest implications of AI on the business.
    that co-piloting, I think, is something that Jed Fin under the leadership of Andy Saperstein is spending a lot of time on where they effectively have corridors or super agents they are going to be working to drive, again, efficiency and effectiveness across the portfolio in wealth.
    Ted Pick, MS earnings call
  • T2Q&A· CEO· Internal use
    Analyst questionparaphrased· Wells Fargo Securities· Michael Mayo
    all I have are the headlines in the paper about Anthropic and the [inaudible] model. And the article said only a few players had that model. It sounds like you said you have the beta version of the Anthropic [inaudible] model. And again, the articles said that you guys were summing down to D.C. and that people are extremely concerned. And you say AI is your friend and you should be a beneficiary, not a victim. But I am just wondering about the cyber risk and how that may have increased and what extra steps you are taking now that you are looking to the model if you are allowed to disclose what you have learned?
    if the ecosystem risk is likely increasing because of the quality and muscularity of the model than we do need to get our gloves up and take it to another level, and that is exactly what you would expect, and we very much intend to do so. But I want to say on the back end, that a lot of the good that AI is going to bring both as an efficiency and effectiveness matter should not get dismissed because that is an important phenomenon that is going to continue to transform this firm.
    Ted Pick, MS earnings call
  • T2Prepared remarks· CFO· Customer demand signal
    The year began with optimism supported by solid economic growth in the U.S., significant strategic and financial assets waiting to transact and AI-driven transformational opportunities. AI themes followed by geopolitical uncertainty and market dispersions continued to — contributed rather, to strong client engagement throughout our quarter.
    Sharon Yeshaya, MS earnings call
  • T2Q&A· CEO· Internal use
    Analyst questionparaphrased· Citizens Bank· Devin Ryan
    Stocks obviously sold off several times during the quarter on AI feature announcements the customer cash sweep optimization. I think to Dan's question was one of the events about other automation tools, I think, and just potential implications on revenue models. So the market seems like it is currently weighing AI as a negative for wealth towards a risk. And I suspect you do not agree with that. So it would just be great to hear more about your view on some of the biggest implications of AI on the business.
    there will be the continuous arms race of one AI platform versus another, but this is not new, and this is something we consider to be additive to what we have, which is world-class technology, world-class cyber defense and then the best trusted advisers sitting with the client.
    Ted Pick, MS earnings call
  • T2Q&A· CEO· Internal use
    Analyst questionparaphrased· Citizens Bank· Devin Ryan
    Stocks obviously sold off several times during the quarter on AI feature announcements the customer cash sweep optimization. I think to Dan's question was one of the events about other automation tools, I think, and just potential implications on revenue models. So the market seems like it is currently weighing AI as a negative for wealth towards a risk. And I suspect you do not agree with that. So it would just be great to hear more about your view on some of the biggest implications of AI on the business.
    there are the numerous examples inside of core infrastructure, where efficiency around classic operational flow and surveilling is afoot.
    Ted Pick, MS earnings call
  • T2Prepared remarks· CFO· Internal use
    we are investing in the development of our agendic infrastructure.
    Sharon Yeshaya, MS earnings call
  • T2Q&A· CEO· Customer demand signal
    Analyst questionparaphrased· Wolfe Research· Steven Chubak
    if I could just double click a little bit more into some of the organic growth opportunities. You talked about leaning more heavily into markets. We certainly saw a nice uptick in loan growth in the quarter. Just want to get a better sense as we start to look under the new proposal, what are some opportunities that might be more compelling just given the strength of your capital position that you might be more inclined to lean into here?
    the AI connectivity that exists in Korea and Taiwan.
    Ted Pick, MS earnings call
  • T1Prepared remarks· CEO· Internal use
    alongside accelerating AI development, we are committed to staying in our strategic lane to execute with rigor, humility and partnership and to be prepared to tactically pivot on the ongoing military disruption or technology adaptation warrant.
    Ted Pick, MS earnings call
  • T1Prepared remarks· CEO· Internal use
    we remain mindful of the known unknowns of 2026, the accelerating adoption of AI at the enterprise level and the ongoing military conflict in the Middle East.
    Ted Pick, MS earnings call
  • T1Q&A· CEO· Internal use
    Analyst questionparaphrased· UBS· Erika Najarian
    You talked about organic growth opportunities in wealth you talked about broad-based drivers for NNA. You talked about AI being your friend and you talked about advisers really being empowered by AI. As we think about the pretax margin of 30% in a quarter where wealth comp had some upward pressure. Should we think about the low 30s as sort of a high level where you can sustain? Or is there potential for upward pressure given all of the dynamics that you mentioned?
    advisers really being empowered by AI
    Ted Pick, MS earnings call
Q&A Dynamics

What management wouldn’t quantify.

Analyst questions where management declined to share a specific number. The pattern of refusals is often as informative as the disclosures.

  1. No quantification of AI-related capital expenditure or R&D investment provided.
  2. No disclosure of headcount dedicated to AI development or AI-related hiring plans.
  3. No revenue attribution or ARR figure for any AI product or capability.
  4. No productivity metrics (e.g., handle time reduction, adviser efficiency gains) disclosed for any AI deployment.
  5. CFO Sharon Yeshaya referenced 'investing in the development of our agendic infrastructure' without elaborating on scope, timeline, or budget.
  6. Analyst Devin Ryan (Citizens Bank) asked directly about AI implications on the wealth business model and revenue; management responded qualitatively without quantifying any AI-driven outcome.
  7. Analyst Erika Najarian (UBS) asked about margin trajectory in context of AI investment; management reaffirmed 30% target but did not quantify AI's contribution to margin improvement.
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Sourced from primary documents · See the methodology for the extraction approach.