WMTWalmart Inc.

“Sparky is now live across both the app, the web and in-store experiences. And we've added new capabilities like personalized replenishment, meal planning and more intelligent recommendations based on our inventory positioning, our prices and our delivery speed capabilities. I think it's important to note that early in Sparky's life, engagement was really centered more heavily on general merchandise discovery missions. But as we have expanded the capabilities around replenishment, meal planning and personalization, we're increasingly seeing customers use Sparky for everyday essentials like food and consumables. And as a result, units purchased through Sparky have grown more than 4x since the previous quarter.”

“Sparky is becoming more useful by the day. You can now use Sparky in stores and automatically reorder items you have on repeat. Sparky even speaks Spanish these days. As we've mentioned before, customers using Sparky have an average order value that's about 35% higher than non-Sparky customers.”

“And Sparky, our AI shopping agent, is making this possible. Weekly active users are up over 100% just in the last quarter, and our investments in AI have increased Sparky intelligence and response quality by 40% this year.”

“We continue to enhance our toolkit for ad buyers, including AI features that help to dynamically adjust content mix to optimize campaign performance, while expanding reach and surfaces with VIZIO's connected platform.”

“And we had a really strong quarter in general merchandise. I'm really proud of the work that the Fashion team has done in Walmart U.S. Another category that was a standout in the quarter was Beauty. There have been a number of investments in the experience, both online and in stores that are making a difference. And then the third thing is the improvements. You heard about the improvements with Sparky. We can talk about those a bit throughout the call.”

“having 11,000 retail locations with inventory for deploy is a really important enabler in the omni model, being able to serve customers in real time requires you to be close, local to understand assortments and the investments we've made in data powered by AI so that we can make faster decisions and fulfill in the very best way possible on top of the supply chain investments that we've made over the last few years is all coming together.”

“We're also becoming AI native. Using AI, we can now serve customer needs that previous technologies could not meet, from making shopping easier and more personalized to expanding the range of shopping occasions and interactions we have with our customers and members.”

“Investments in our supply chain and the application of AI are improving how we position inventory, make fulfillment decisions and serve customers and members in real time.”